Terms and conditions relating to the purchase of tickets
You can purchase your tickets by VISA or Mastercard credit card. American Express as well as VISA and Mastercard debit cards are not accepted. If you do not have a credit card, you can purchase a prepaid credit card and make the purchase with it.
Beware of fraud:
Tickets for the Festival Aeronautique Volaria can only be purchased from the volaria.ca website. Any other web address could be a fraudulent site. For our part, if an order is considered suspicious or fraudulent and we are unable to contact you, we reserve the right to cancel your order without notice.
Price and availability:
The price as well as the number of tickets available is subject to change without notice.
Confirmation of orders:
If you do not receive a confirmation email within minutes of your online purchase, it is your responsibility to ensure that your order has been registered. Check your junk mail first. If the confirmation is still not there, contact our customer service.
The sale of our tickets is subject to a service charge which will not be refundable under any circumstances.
Limit of the number of tickets per order:
When purchasing tickets on our website, you will find a limit of 20 tickets per order. This policy is intended to discourage fraudulent ticket purchasing practices. Please contact our customer service to purchase a bundle of 20 tickets or more.
Refund, transfer and exchange:
All purchases are final and tickets cannot be refunded, exchanged or transferred.The identity of the performers and artists present at the event are subject to change or cancellation without notice. Thus, no refund can be granted following a modification in the program.The event will take place rain or shine, unless extreme and dangerous weather conditions arise. No refunds will be given due to weather.Festival dates and times are subject to change. In the event that the festival is postponed, the ticket holder could decide to exchange their ticket for a comparable ticket eligible for the next festival or decide to receive the value of the ticket in the form of a gift card applicable only for the ticketing of the festival . It should be noted that all service and organization fees will be excluded from the value of the gift card.A refund will be made in full in the only case where the festival is canceled without a postponement date.A ticket cannot be transferred to another individual. If you wish to exchange a general admission ticket for a Premium admission ticket, for example, please contact our customer service.In summary, no refund, exchange or transfer can be granted following the modification or postponement of the festival.
Terms and conditions relating to security and personal information
Although the safety of all is the priority of our team, the Volaria Airshow cannot be held responsible for any injuries occurring on the site.
There is always a risk of exposure to Covid-19 at gatherings. COVID-19 is an extremely contagious disease that can lead to serious health problems and death. You assume all risks and dangers arising from or in any way related to the risk of contracting COVID-19 or any other disease, bacteria, virus or other pathogenic agent capable of causing a contagious disease), whether before, during or after the event, regardless of cause or means of contamination, and hereby waive all claims and potential claims relating to such risks.
The Festival Aeronautique Volaria team reserves the right to refuse admission or to expel any individual whose conduct could be deemed dangerous, threatening, disorderly or abusive, without reimbursement. Any individual present on the site of the event must respect the rules established by the organizer.
Recording, transmission and presentation:
The Volaria Airshow is a public event during which many media gather. By accepting the conditions, you grant the authorization to them as well as to the Volaria Airshow to broadcast images, audios and videos in which you could appear.
By accepting these conditions, you agree that a search may be carried out at the entrance to the site and waive any claim that may arise.
We may make changes to these terms and conditions at any time, without notice. All changes will become effective upon posting of the updated version. The last updated date tells you when these Terms were last revised.If you have any questions about the terms and conditions of the event, contact us by email at [email protected] or by phone at (514) 373-6074.